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Technology

Hardware Infrastructure

Our CATI center features 60 fully equipped workstations with dual monitors, noise-canceling headsets, and ergonomic furniture. Every station is connected to redundant power supplies and network infrastructure.

Hardware Infrastructure

Network & Connectivity

Dual fiber optic internet connections ensure uninterrupted operations. Two independent VoIP providers guarantee crystal-clear call quality with automatic failover.

Network & Connectivity

Software & Tools

Professional DEMETRA CATI software manages our telephone interviewing operations. Advanced scripting, real-time monitoring, and comprehensive reporting tools ensure data quality.

Software & Tools